Public Safety can sometimes be a "thankless" industry. Even still, there are those who are often overlooked, even on the front lines. You've probably heard about them. Frequently referred to as the "Calm Voice in the Dark Night", "The First to Get the Call", "The Golden Glue" these individuals are rarely seen and mostly heard. Like most others in Public Safety, they come in on their days off and hold over when it's time to go home. They dedicate their lives to reassuring