BULLOCH CO SHERIFF'S OFFICE
"Switching to SSI from our last software provider, was a breeze with the help and assistance of the excellent staff.
Understanding that all agencies are different, they were willing to customize their software for specific things that our agency requested.
SSI employees that visited our agency have been friendly. They do not stick to working "normal" business hours. They stayed all night at our agency a few times, until everything was up and running correctly.
InterOp CAD has pushed our communications division into the next level of public safety dispatching. The CAD system and the Mobile devices interact with each other. This assists in keeping our deputies safe and informed while responding to calls for service."
- Lt. Chelsea Morgan
DUBLIN POLICE DEPARTMENT
"We currently utilize SSI's records management, Livescan, Criminet, and Mobile Reporting. These products have greatly helped the Department in the area of productivity and has streamlined our data processing.
SSI has always accepted our request for support in a professional and timely manner. Most issues are handled within minutes.
On site experience has always been flawless. The technicians always make sure all your questions are answered and that you are comfortable with the product. "
-Lt. Keith Moon
CRISP CO 911
"InterOp CAD is a great CAD system that has improved work flow between our call center and the public safety agencies that we serve.
The system is very user friendly. New employees are able to navigate and use it proficiently, within a few hours of mock call drills.
The mapping feature is one of many outstanding features that our center uses. We are able to identify the closest asset to a call, thereby reducing response time from LEA and getting the caller help faster.
Customer service is fast, reliable, courteous, and makes you their priority when you need them.
You are not just a number with SSI. It’s obvious you are important to them. They are an extremely reliable Georgia-based company with outstanding products, and extremely knowledgeable and dedicated support team that keeps our CAD system running problem free.
Hands down the best.
- Major Mickey Dunnavant, E911 Director
CARROLLTON POLICE DEPARTMENT
"Choosing InterOp as our RMS has been one of the smartest things we have done at the Carrollton Police Department. The decision to partner with a Georgia based company has afforded our department with better features, support, and service than we could have envisioned. With every agency in our County, including the Sheriff’s Office, now utilizing InterOp, we can easily share data with one another while maintaining control on what data we share. InterOp has been a great tool for our command staff, investigators, and officers on the street. I highly recommend using their products, you won’t be disappointed."
-Chief Joel Richards
"RMS is used by our patrol division, at the first level. They enjoy the ability to work from their cars and have access to information on the database in the field.
The ability to import from that database or GCIC is also a helpful tool.
(The investigators) enjoy being able to upload files/documents that are all included in a case jacket for court.
The managers utilize Case Manager and find it to be a useful tool to track activity in cases."
-Sgt. Corey Payne (Sys Admin)
SENOIA POLICE DEPARTMENT
The Senoia Police Department has been a customer of SSI for approximately 10 years, utilizing the InterOp Mobile Data suite, LPRs, and InterOpRMS for all of our in-house needs to include reporting, evidence room maintenance, court and State Certification reports. The software is extremely user friendly and is built with the “Street Cop” in mind, which my guys love. The customer service provided by SSI is as impressive as their product. Over the years, they have always responded quickly to any issues that may have arisen and got us back up and running. If the issue couldn’t be resolved right then, I usually received a call from Cary Reno himself to discuss the situation and in some cases told that his people would be onsite by that afternoon, which is another benefit of SSI being a Georgia based company. Even as a smaller Department the people at SSI have NEVER treated us as if our business didn’t matter. In my opinion SSI provides the best BANG for your BUCK out there and I would recommend them to anyone that is looking for a very stable, user friendly system that is backed by top notch customer support and customer service.
-Chief Jason E. Edens